Meet Scott
My coaching and consulting services are built on the foundation of listening first then collaborating to design solutions that are practical, sustainable, and aligned with your goals. Technology should empower, not overwhelm.
Expertise & Experience
Over the course of my career I have specialized in end-to-end project delivery and organizational transformation across complex enterprise environments and diverse industries, with roles in both private industry and the public sector. While I currently focus on process and performance improvement and helping organizations achieve their strategic goals, I draw from over 25 years of learning first-hand how teams function and use technology.
I have led the development, implementation, and maintenance of a wide array of systems and solutions, such as program governance and risk management solutions, document management repositories, and AI automation systems.
I have a decade of experience managing concurrent complex and sensitive security integration projects for federal agencies, critical state infrastructure programs, and major universities.
I have been embedded at a federal health agency as an expert consultant providing guidance and best practices in the management of software development initiatives.
I have extensive experience performing hands-on installation of systems and network infrastructure and managing teams providing direct operational support.
I have developed and delivered training on security systems, back-end business applications, agile software development, project management, and general computer use.


What Drives Me
I'm passionate about helping mission-driven organizations amplify their impact through thoughtful technology adoption. I believe that when good people are equipped with the right tools and processes, they can focus on what matters most: their mission, their people, and their communities.
While technology is constantly evolving, the fundamentals of achieving and maintaining excellence remain the same: clear objectives, good communication, well-designed processes, and continuous learning and improvement. And these principles guide every engagement, whether I'm implementing a new system, coaching a project team, or helping an individual optimize their digital workflow.
Project Management Professional (PMP)
Scrum Master (CSM)
Board Certified Health and Wellness Coach (NBC-HWC)
Certifications
Let's Work Together
Whether you're leading an organization, managing a project team, or looking to enhance your personal productivity, I'd love to explore how we can work together to achieve your goals.
Contact
410-643-1850
scott@michaeltolen.com